---
title: dsp’s Database Managed Service versus Yosemite Sam
description: "I know it’s been bugging you – that age old question: what can dsp do that Yosemite Sam can’t do?"
---

[DSP Blog ](https://content.dsp.co.uk)

# [dsp’s Database Managed Service versus Yosemite Sam](https://content.dsp.co.uk/dsps-database-managed-service-versus-yosemite-sam)

 Written by [Jon Cowling](https://content.dsp.co.uk/author/jon-cowling) | 11-Feb-2016 15:03:27

# DSP’s Database Managed Service versus Yosemite Sam

I know it’s been bugging you – that age old question: what can [DSP](https://www.dsp.co.uk/dsp.co.uk) do that Yosemite Sam can’t do?

Always here to help, we did a simple comparison chart on the differences between our DBA [Managed Service](https://www.dsp.co.uk/managed-services) and Yosemite Sam:

 

| **Features ** | **DSP** | **Yosemite Sam ** |
| --- | --- | --- |
|  Responsiveness | 15 minute response for PI incidents | Sam often gave Bugs Bunny time to foil his intentions by telling them “varmint, Now say your Prayers!” |
|  Seamless Integration | Knowledge Transfer and Shadowing process to ensure smooth transition to service | Sam’s lack of attention to detail and foresight often leaves him at a loss.Whilst he rarely falls for the same trick twice, he fails to plan out his strategy and project effectively. |
|  Proactive Support | 70% of tickets are proactively logged | Reacts by angrily firing pistols in the air |
| Service Management | ITIL principles followed and all work documented for tickets worked on | Demonstrates violent and aggressive attitudes to management. |
| Good Communication | Honest open communication and transparent pricing structure | Sam relies on noise, volume and an abrupt manner to any circumstance |

 

 

[View full post](https://content.dsp.co.uk/dsps-database-managed-service-versus-yosemite-sam)

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