DSP’s Database Managed Service versus Yosemite Sam
I know it’s been bugging you – that age old question: what can DSP do that Yosemite Sam can’t do?
Always here to help, we did a simple comparison chart on the differences between our DBA Managed Service and Yosemite Sam:
|Responsiveness||15 minute response for PI incidents||Sam often gave Bugs Bunny time to foil his intentions by telling them “varmint, Now say your Prayers!”|
|Seamless Integration||Knowledge Transfer and Shadowing process to ensure smooth transition to service||Sam’s lack of attention to detail and foresight often leaves him at a loss.Whilst he rarely falls for the same trick twice, he fails to plan out his strategy and project effectively.|
|Proactive Support||70% of tickets are proactively logged||Reacts by angrily firing pistols in the air|
|Service Management||ITIL principles followed and all work documented for tickets worked on||Demonstrates violent and aggressive attitudes to management.|
|Good Communication||Honest open communication and transparent pricing structure||Sam relies on noise, volume and an abrupt manner to any circumstance|