DSP Wins the 2024 Oracle Partner Awards: Innovation & Business Impact

Oracle Recognizes DSP’s ability to develop and deliver pioneering solutions through partnering with Oracle.

2024 Oracle Cloud/Technology EMEA Business Impact Award
2024 Oracle Cloud/Technology Europe West (Regional) Business Impact Award

2024 Oracle Cloud/Technology EMEA Innovation Award
2024 Oracle Cloud/Technology Europe West (Regional) Innovation Award

2024 Oracle Best in Class in Business Impact Partner Award for Cloud Tech Service Partners

Business Impact Award

Project: DSP Automates Invoice Processing for an NHS organisation with AI, Saving Time and Money for Better Patient Care

Las Vegas – Sept. 9, 2024 – Oracle today announced that DSP is a winner in the 2024 Oracle Partner Awards – EMEA & West Europe Business Impact Category. The Business Impact Award showcases partners that have packaged a set of capabilities and best practices to address customer challenges. Partners considered for this award have built a thriving business in a solution area, specific industry-vertical, or customer segment with Oracle’s portfolio of technology, products, and services.

The DSP Group (comprising DSP in EMEA and Eclipsys in North America), provides innovative support, managed services & consulting for mission-critical databases and Cloud technology. We deliver exceptional performance and value for our customers ‘From Ground to Cloud’. 

The award recognises DSP’s capabilities in addressing customer challenges through packaged solutions and best practices. By implementing DSP’s AI-powered Document Understanding solution, our client, an NHS organisation, has dramatically transformed its invoice processing operations. As a result, they have dramatically reduced the cost per processed page, resulting in substantial, long-term cost savings. Additionally, automated invoice processing with exceptional accuracy has led to faster processing times, improved operational efficiency and productivity gains. The solution's scalability ensures it can effortlessly handle high invoice volumes, while its flexible design allows seamless integration into existing workflows.

Through this successful partnership with the NHS organisation, DSP has demonstrated its ability to deliver exceptional value to customers while driving positive change in the healthcare industry.

"We are delighted that Oracle has recognised DSP with their EMEA Business Impact Award," said Simon Goodenough, CEO of DSP Group. "This award is a testament to our team's dedication to delivering impactful solutions that drive real-world outcomes. Our partnership with this NHS organisation, leveraging AI and Oracle Cloud to improve patient care and efficiency, is a prime example of how technology can be transformative in the healthcare sector. We are honoured to be recognised for our work in this critical area of public service."

Innovation Award

Project: Harnessing AI for Customer Success: The DSP Sentiment Analysis Solution

[Las Vegas – Sept. 9, 2024 – Oracle today announced that DSP is a winner in the 2024 Oracle Partner Awards – EMEA & West Europe Innovation Category. This award highlights partners that produced thought-leadership-level solutions that empower Oracle customers to meet their business goals and challenges through the partner’s innovative solution. Partners considered for this award have developed solutions that integrate multiple Oracle technologies and products and/or have integrated a third-party Oracle technology partner into their solution.

The DSP Group (comprising DSP in the EMEA and Eclipsys in North America), provides innovative support, managed services & consulting for mission-critical databases and Cloud technology. We deliver exceptional performance and value for our customers ‘From Ground to Cloud’.

This award acknowledges DSP's use of Oracle Cloud AI Language to develop a unique Customer Service Improvement Plan (CSIP) via a sentiment-analysis-based Early Warning System. The developed tool proactively identifies customer sentiment from interactions on the company's ITSM platform. By leveraging Oracle's advanced AI technology, customer concerns are addressed before they escalate. This significantly improved customer satisfaction and reduced the number of CSIP tickets. This solution can potentially be a game-changer for service industries, harnessing AI to proactively improve service delivery. 

The success of this solution was made possible through the Oracle Partner Network. DSP’s status as an Oracle partner provided access to cutting-edge AI technology such as Oracle Cloud AI Language. This, alongside Oracle's supportive ecosystem and expertise, and united with DSP’s development expertise enabled the creation of a groundbreaking solution that utilises the very latest in digital innovation.

"We are incredibly honoured to be recognised by Oracle as a winner in the West Europe Innovation Category. This award is a testament to the dedication and creativity of the entire team at DSP and our ‘Oracle, from Ground to Cloud’ mindset. By combining Oracle Cloud Instructure's cutting-edge AI services with our commitment to innovation, we have pushed boundaries and developed a solution that materially enhances the service we deliver to our customers.

Winning an award in the Innovation category is particularly meaningful. It underscores our promise to deliver continuous improvement to our clients and create solutions that help businesses not just meet challenges, but truly thrive. We look forward to continuing to collaborate with Oracle to deliver more innovative solutions that drive real business outcomes for customers." - Simon Goodenough, CEO, DSP Group

For additional information on the Oracle 2024 Partner Awards, please visit: https://www.oracle.com/partner/awards/.

About DSP

DSP is a pioneering enterprise database management and application development provider, dedicated to delivering performance and value for our customers’ IT environments. Embodying our 'From Ground to Cloud' mantra, we offer a comprehensive suite of managed services, development and consulting solutions. We bridge the gap between traditional on-premises infrastructure and the dynamic Cloud landscape, providing expert guidance and execution. Our deep-rooted expertise in Oracle Databases, Oracle Applications, and OCI, coupled with the power of AI, enables us to optimise our customers’ IT landscape, enhance performance, and drive tangible business outcomes. As a trusted partner, we empower organisations to harness the full potential of their data, ensuring seamless operations and future-ready IT infrastructure.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to enable partners to accelerate the transition to Cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; Industry Healthcare for partners that provide commercially available products and/or services built with Oracle Cloud and Oracle Health technologies; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork

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